Left a message and received a call back shortly thereafter. Trevor coordinated a time/date and then called back later to ask if an earlier time worked. His communication continued to be consistent. He showed up on time, diagnosed the issue, which he stated was unique, and ultimately ended up saving me $250 because of his diagnosis. Most techs would have just told me that the unit had live it’s life and needed to be replaced and charged me more for the work. Truly a trustworthy business owner and I will not only use him in the future but I will continue to recommend him!